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Dear Customer,As part of our continuing infrastructure improvement program, Aqua Pennsylvania (Aqua) will replace the existing 8-inch cement water main on the following streets in East Caln Township and West Whiteland Township, Chester County:• Old Kings Highway between Whitford Hills and Downing roads• Downing Road between end of cul-de-sac and a point 650 feet south of Downing CircleThe new 12-inch and 6-inch ductile iron main will increase service reliability, reduce the potential for discolored water and improve firefighting capabilities in the area. The $832,000 project is scheduled to the week of September 10, 2018 with the installation of 4,470 feet of 12-inch and 290 feet of 6-inch ductile iron pipe, with completion expected in December. Aqua will have an inspector on the job each day to answer your questions.Following the installation of the new water main, there will be a period of time during which the main will be chlorinated and tested before being put into service. Activity on the job site will be limited during this phase. Once testing has been completed, we will transfer each water service and any fire hydrants onto the new main, then make the final connections on the side streets and abandon the old main. It is important to note that the trench will be covered with temporary black top at the end of each work day. Permanent restoration will be complete in spring of 2019.Construction will typically take place weekdays between 7 a.m. and 4 p.m. Access will be provided for emergency, mail and trash services. Residents will have access to their properties, but at times will need to enter from different directions due to changing work zones. We will notify customers 24 hours in advance of any scheduled shutdown. However, as with any construction project, an emergency shutdown might be necessary. If so, we will restore service as soon as possible.If you have any questions regarding the project, please contact me at 610.430.0747. Should you have an emergency, including a water quality issue, please call our Customer Service Department or emergency dispatcher at 877.987.2782.We appreciate your patience and cooperation during this construction while we make important improvements to the water distribution system.Sincerely,Jim RosserConstruction Superintendent – Great Valley Division